Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at maxinlulu.com. Below are the terms and conditions that constitute our Shipping Policy. Thank you for supporting a female‑owned small business!

Processing Time

Order verification, quality checks, and packaging are completed before your order is sent to our fulfillment center. All orders are dispatched within 1–3 business days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery. If there is a significant delay in shipping your order, we will contact you via email or phone.

Shipping Time

This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

  • Standard Delivery: 7–15 working days

  • Expedited Delivery: 5–7 working days

Shipping Rates & Delivery Estimates

We ship to Australia, Canada, the United States, and the rest of the world.



Shipping Method Condition Cost
Free Shipping Order total $60.00 or more $0.00
Standard Delivery Order total $0.00 – $59.99 $10.00
Expedited Delivery All orders $20.00

Occasional delivery delays may occur and are outside our control.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been shipped, which will include your tracking number(s). The tracking number will become active within 24 hours.

Damages

maxinlulu.com is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim, as the carrier may require them for inspection.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • Email: info@maxinlulu.com

  • Phone Number: +1 (814) 931-9488

  • Business Address: 131 Baldwin St, Lowell, Massachusetts 01851, United States